Although, we will gladly assist in resolving any issues with any GliderCG product purchase from GliderCG USA and strive to ensure 100% customer satisfaction, here is the legal fine print:

Standard Terms, Conditions and General Information - January 23, 2024

1. All prices are in US dollars, and subject to change without notice.
2. All prices are FOB, GliderCG USA, Honolulu, Hawaii and include shipping costs via carrier/service of GliderCG's choice to all addresses within the USA.
3. Shipping to addresses outside of the USA will be quoted upon request. Additional shipping costs, applicable taxes, tariffs, and/or fees will be borne by the buyer. Shipping cost will be prepaid and charged on invoice.
4. Unless otherwise requested, shipping will be by most cost-effective transportation carrier (usually USPS or UPS).
5. Payment terms are pre-pay before shipment. Personal check, major credit card, PayPal, Zelle or Venmo payment is accepted online or at in-person sales at events.
6. Prices are subject to change. GliderCG USA reserves the right to make any correction to prices quoted online due to clerical errors.
7. All GliderCG products are warranted against defect in materials and workmanship under normal use and service for a period of one (1) year from date of shipment from GliderCG USA. Warranty is limited to repair or replacement of any part(s) which GliderCG USA's examination shows to be defective, return transportation cost to GliderCG USA paid by the buyer.
8. Defective GliderCG products older than one (1) year, but less than three (3) years old from the date of shipment from GliderCG USA are warranted against defect in materials and workmanship under normal use and service, however buyer bears shipping cost to GliderCG USA and return shipping cost back to buyer.
9. Warranty is void if product has been modified, altered, damaged, misused or overloaded beyond the manufacturer-stated weight limits.
10. There are no warranties, obligations, liabilities for consequential damages, or other liabilities on the part of GliderCG or GliderCG USA except for the warranty covering repair of defective materials or workmanship. The warranties of merchantability and fitness for a particular purpose are expressly excluded.
11. Products can only be returned with the prior approval of GliderCG USA. Credit will be granted upon receipt of as-new, re-sellable condition products, transportation prepaid. The credit amount will be the purchase price of the product(s), excluding shipping, less a restocking charge equal to 30% of the purchase price of the product(s).

GliderCG USA
7192 Kalanianaole Hwy A143A PMB 155
Honolulu, HI 96825

(808) 394-6387